Choosing not to listen

Analysis of behaviour can lead to a large increase in decisions to be made about how to manage something. Yet. When and how did the behaviour escalate in the first place? Do we choose not to listen or was it something that we didn’t want to hear?

How much time is there in the day?

Is there enough money?

Does each of us have the skills? If not, can we get them? If no, then why not?

 

What changes the pathways of challenging behaviour and turns it back into a conversation?